Shipping policy
Shipping Policy
We process and ship all orders within 1-3 business days of purchase. Once shipped, you will receive a tracking number by email so you can follow your package every step of the way.
Estimated Delivery Times
- United States: 7-15 business days
- Canada and Europe: 10-20 business days
- Rest of World: 14-25 business days
Delivery times may vary due to customs processing, carrier delays, or high-volume periods such as holidays and sales events.
Free Shipping
We offer free standard shipping on all orders - no minimum purchase required.
Order Tracking
A tracking link will be sent to your email once your order ships. If you have not received tracking information within 5 business days of your order, please contact us at support@sonicshades.store.
Customs and Import Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the buyer's responsibility. SonicShades has no control over these fees and cannot predict their amount.
Wrong Address
Please double-check your shipping address before placing your order. Contact us immediately at support@sonicshades.store if you notice a mistake. We cannot guarantee address changes after an order has been processed.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please check with neighbors and your local post office first. If you still cannot locate it, contact us and we will work to resolve the situation.